Skip navigation

Baggage Porters and Bellhops - 39-6011.00

O*NET-SOC Description

Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.

Sample of Reported Job Titles

  • Bell Captain
  • Bell Person
  • Bellhop
  • Bellman
  • Bellperson
  • Doorman
  • Ground Support Agent
  • Sky Cap
  • Skycap
  • Valet

SOC Occupation Groups

Related Occupations

Tasks

  • Act as part of the security team at transportation terminals, hotels, or similar establishments.
  • Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
  • Assist physically challenged travelers and other guests with special needs.
  • Complete baggage insurance forms.
  • Compute and complete charge slips for services rendered and maintain records.
  • Deliver messages and room service orders, and run errands for guests.
  • Explain the operation of room features, such as locks, ventilation systems, and televisions.
  • Greet incoming guests and escort them to their rooms.
  • Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
  • Maintain clean lobbies or entrance areas for travelers or guests.
  • Page guests in hotel lobbies, dining rooms, or other areas.
  • Pick up and return items for laundry and valet service.
  • Receive and mark baggage by completing and attaching claim checks.
  • Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
  • Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
  • Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
  • Transport guests about premises and local areas, or arrange for transportation.

Detailed Work Activities

  • Arrange items for use or display.
  • Arrange services or reservations for patrons.
  • Assist individuals with special needs.
  • Clean facilities or work areas.
  • Deliver items.
  • Explain regulations, policies, or procedures.
  • Greet customers, patrons, or visitors.
  • Handle luggage or other possessions for patrons.
  • Inspect facilities.
  • Maintain financial or account records.
  • Monitor patron activities to identify problems or potential problems.
  • Prepare administrative documents.
  • Provide attraction or event information to patrons.
  • Provide escort or transportation.
  • Provide patrons with directions to locales or attractions.

Military Crosswalk Titles

No information available.

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Baggage Checker
  • Bellhop
  • Porter
  • Porter, Baggage