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Flight Attendants - 53-2031.00

O*NET-SOC Description

Provide personal services to ensure the safety, security, and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.

Sample of Reported Job Titles

  • Flight Attendant
  • Flight Attendant, Inflight Services
  • Flight Attendant/Air Transportation Supervisor
  • Flight Attendant/Inflight Manager
  • Flight Attendant/Inflight Supervisor
  • In-Flight Crew Member
  • International Flight Attendant
  • Lead Instructor/Flight Attendant
  • Purser

SOC Occupation Groups

Related Occupations


  • Administer first aid to passengers in distress.
  • Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
  • Announce flight delays and descent preparations.
  • Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
  • Assist passengers entering or disembarking the aircraft.
  • Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  • Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
  • Collect money for meals and beverages.
  • Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
  • Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
  • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  • Greet passengers boarding aircraft and direct them to assigned seats.
  • Heat and serve prepared foods.
  • Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
  • Inspect passenger tickets to verify information and to obtain destination information.
  • Operate audio and video systems.
  • Prepare passengers and aircraft for landing, following procedures.
  • Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
  • Reassure passengers when situations such as turbulence are encountered.
  • Sell alcoholic beverages to passengers.
  • Take inventory of headsets, alcoholic beverages, and money collected.
  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  • Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.

Detailed Work Activities

  • Assist customers to ensure comfort or safety.
  • Assist others during emergencies.
  • Assist passengers during vehicle boarding.
  • Clean vehicles or vehicle components.
  • Collect fares or payment from customers.
  • Inspect aircraft or aircraft components.
  • Inspect facilities to ensure compliance with safety, quality, or service standards.
  • Monitor availability of equipment or supplies.
  • Operate communications equipment or systems.
  • Provide first aid or rescue assistance in emergencies.
  • Provide transportation information to passengers or customers.
  • Receive information or instructions for performing work assignments.
  • Record operational details of travel.
  • Resolve issues affecting transportation operations.
  • Sell products or services.
  • Verify information or specifications.

Military Crosswalk Titles

  • Airborne and Air Delivery Specialist (Marine Corps - Enlisted)
  • Aircraft Loadmaster (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman (Air Force - Enlisted)
  • Aircraft Loadmaster Helper (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman (Air Force - Enlisted)
  • Aircraft Loadmaster Superintendent (Air Force - Enlisted)
  • Flight Attendant (Air Force - Enlisted)
  • Flight Attendant Apprentice (Air Force - Enlisted)
  • Flight Attendant Craftsman (Air Force - Enlisted)
  • Flight Attendant Helper (Air Force - Enlisted)
  • Flight Attendant Journeyman (Air Force - Enlisted)
  • Flight Attendant Superintendent (Air Force - Enlisted)
  • Naval Aircrewman Helicopter (Navy - Enlisted)
  • Naval Aircrewman Mechanical (Navy - Enlisted)
  • Second Loadmaster (Navy - Enlisted)
  • Special Missions Aviation (Air Force - Enlisted)
  • Special Missions Aviation Apprentice (Air Force - Enlisted)
  • Special Missions Aviation Craftsman (Air Force - Enlisted)
  • Special Missions Aviation Helper (Air Force - Enlisted)
  • Special Missions Aviation Journeyman (Air Force - Enlisted)
  • Special Missions Aviation Superintendent (Air Force - Enlisted)

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Airplane-Flight Attendant
  • Flight Attendant, Ramp