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Flight Attendants - 53-2031.00

O*NET-SOC Description

Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

Sample of Reported Job Titles

  • Flight Attendant
  • In-Flight Crew Member
  • Inflight Services Flight Attendant
  • International Flight Attendant
  • Purser

SOC Occupation Groups

Related Occupations

Tasks

  • Administer first aid to passengers in distress.
  • Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
  • Announce flight delays and descent preparations.
  • Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
  • Assist passengers entering or disembarking the aircraft.
  • Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  • Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
  • Collect money for meals and beverages.
  • Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
  • Determine special assistance needs of passengers, such as small children, the elderly, or disabled persons.
  • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  • Greet passengers boarding aircraft and direct them to assigned seats.
  • Heat and serve prepared foods.
  • Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
  • Inspect passenger tickets to verify information and to obtain destination information.
  • Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
  • Operate audio and video systems.
  • Prepare passengers and aircraft for landing, following procedures.
  • Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
  • Reassure passengers when situations, such as turbulence, are encountered.
  • Sell alcoholic beverages to passengers.
  • Take inventory of headsets, alcoholic beverages, and money collected.
  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  • Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.

Detailed Work Activities

  • Assist customers to ensure comfort or safety.
  • Assist others during emergencies.
  • Assist passengers during vehicle boarding.
  • Clean vehicles or vehicle components.
  • Collect fares or payment from customers.
  • Inspect aircraft or aircraft components.
  • Inspect facilities to ensure compliance with safety, quality, or service standards.
  • Maintain surveillance of individuals or establishments.
  • Monitor activities of individuals to ensure safety or compliance with rules.
  • Monitor availability of equipment or supplies.
  • Monitor patron activities to identify problems or potential problems.
  • Operate communications equipment or systems.
  • Provide first aid or rescue assistance in emergencies.
  • Provide transportation information to passengers or customers.
  • Receive information or instructions for performing work assignments.
  • Record operational details of travel.
  • Resolve issues affecting transportation operations.
  • Sell products or services.
  • Verify information or specifications.

Military Crosswalk Titles

  • Air Warfare Systems Engineer (Navy - Enlisted)
  • Airborne and Air Delivery Specialist (Marine Corps - Enlisted)
  • Aircraft Loadmaster (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice, C-130H (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice, C-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice, C-146 (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice, C-17 (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice, C-5 (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice, CAA (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice, EC-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice, HC-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice, HC-130N/P (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice, MC-130H (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice, MC-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice, MC-130P (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice, WC-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman, C-130H (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman, C-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman, C-146 (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman, C-17 (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman, C-5 (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman, CAA (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman, EC-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman, HC-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman, HC-130N/P (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman, MC-130H (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman, MC-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman, MC-130P (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman, WC-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Helper (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman, C-130H (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman, C-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman, C-146 (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman, C-17 (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman, C-5 (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman, CAA (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman, EC-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman, HC-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman, HC-130N/P (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman, MC-130H (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman, MC-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman, MC-130P (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman, WC-130J (Air Force - Enlisted)
  • Aircraft Loadmaster Manager (Air Force - Enlisted)
  • Aircraft Loadmaster Superintendent (Air Force - Enlisted)
  • Aviation Maintenance Technician (Coast Guard - Enlisted)
  • Aviation Survival Technician (Coast Guard - Enlisted)
  • C-130 Second Loadmaster (Navy - Enlisted)
  • Flight Attendant (Air Force - Enlisted)
  • Flight Attendant Apprentice (Air Force - Enlisted)
  • Flight Attendant Apprentice, C-20/C-37 (Air Force - Enlisted)
  • Flight Attendant Apprentice, C-32/C-40 (Air Force - Enlisted)
  • Flight Attendant Apprentice, E-4 (Air Force - Enlisted)
  • Flight Attendant Craftsman (Air Force - Enlisted)
  • Flight Attendant Craftsman, C-20/C-37 (Air Force - Enlisted)
  • Flight Attendant Craftsman, C-32/C-40 (Air Force - Enlisted)
  • Flight Attendant Craftsman, E-4 (Air Force - Enlisted)
  • Flight Attendant Helper (Air Force - Enlisted)
  • Flight Attendant Journeyman (Air Force - Enlisted)
  • Flight Attendant Journeyman, C-20/C-37 (Air Force - Enlisted)
  • Flight Attendant Journeyman, C-32/C-40 (Air Force - Enlisted)
  • Flight Attendant Journeyman, E-4 (Air Force - Enlisted)
  • Flight Attendant Superintendent (Air Force - Enlisted)
  • Loadmaster (Navy - Enlisted)
  • Naval Aircrewman (Helicopter) (Navy - Enlisted)
  • Naval Aircrewman (Mechanical) (Navy - Enlisted)
  • Second Loadmaster (Navy - Enlisted)
  • Special Mission Aviator (Air Force - Enlisted)
  • Special Mission Aviator Apprentice (Air Force - Enlisted)
  • Special Mission Aviator Apprentice, AC-130J (Air Force - Enlisted)
  • Special Mission Aviator Apprentice, AC-130U (Air Force - Enlisted)
  • Special Mission Aviator Apprentice, AC-130W (Air Force - Enlisted)
  • Special Mission Aviator Apprentice, CAA (Air Force - Enlisted)
  • Special Mission Aviator Apprentice, CV-22 (Air Force - Enlisted)
  • Special Mission Aviator Apprentice, HH-60 (Air Force - Enlisted)
  • Special Mission Aviator Apprentice, NSAV (Air Force - Enlisted)
  • Special Mission Aviator Apprentice, U-28 (Air Force - Enlisted)
  • Special Mission Aviator Apprentice, UH-1/MH-139 (Air Force - Enlisted)
  • Special Mission Aviator Craftsman (Air Force - Enlisted)
  • Special Mission Aviator Craftsman, AC-130J (Air Force - Enlisted)
  • Special Mission Aviator Craftsman, AC-130U (Air Force - Enlisted)
  • Special Mission Aviator Craftsman, AC-130W (Air Force - Enlisted)
  • Special Mission Aviator Craftsman, CAA (Air Force - Enlisted)
  • Special Mission Aviator Craftsman, CV-22 (Air Force - Enlisted)
  • Special Mission Aviator Craftsman, HH-60 (Air Force - Enlisted)
  • Special Mission Aviator Craftsman, NSAV (Air Force - Enlisted)
  • Special Mission Aviator Craftsman, U-28 (Air Force - Enlisted)
  • Special Mission Aviator Craftsman, UH-1/MH-139 (Air Force - Enlisted)
  • Special Mission Aviator Helper (Air Force - Enlisted)
  • Special Mission Aviator Journeyman (Air Force - Enlisted)
  • Special Mission Aviator Journeyman, AC-130J (Air Force - Enlisted)
  • Special Mission Aviator Journeyman, AC-130U (Air Force - Enlisted)
  • Special Mission Aviator Journeyman, AC-130W (Air Force - Enlisted)
  • Special Mission Aviator Journeyman, CAA (Air Force - Enlisted)
  • Special Mission Aviator Journeyman, CV-22 (Air Force - Enlisted)
  • Special Mission Aviator Journeyman, HH-60 (Air Force - Enlisted)
  • Special Mission Aviator Journeyman, NSAV (Air Force - Enlisted)
  • Special Mission Aviator Journeyman, U-28 (Air Force - Enlisted)
  • Special Mission Aviator Journeyman, UH-1/MH-139 (Air Force - Enlisted)
  • Special Mission Aviator Superintendent (Air Force - Enlisted)

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Airplane-Flight Attendant
  • Flight Attendant, Ramp