More information from O*NET OnLine:

Flight Attendants - 53-2031.00

O*NET-SOC Description

Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

Sample of Reported Job Titles

Flight Attendant
In-Flight Crew Member
Inflight Services Flight Attendant

International Flight Attendant
Purser

SOC Occupation Groups

53-0000	Transportation and Material Moving Occupations
53-2000	Air Transportation Workers
53-2030	Flight Attendants
53-2031.00	Flight Attendants

Related Occupations

33-9093.00	Transportation Security Screeners
39-3031.00	Ushers, Lobby Attendants, and Ticket Takers
39-3093.00	Locker Room, Coatroom, and Dressing Room Attendants Bright Outlook
39-6011.00	Baggage Porters and Bellhops
43-4181.00	Reservation and Transportation Ticket Agents and Travel Clerks
53-1041.00	Aircraft Cargo Handling Supervisors
53-1044.00	First-Line Supervisors of Passenger Attendants
53-2021.00	Air Traffic Controllers
53-2022.00	Airfield Operations Specialists
53-6061.00	Passenger Attendants

Tasks

Administer first aid to passengers in distress.
Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
Announce flight delays and descent preparations.
Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
Assist passengers entering or disembarking the aircraft.
Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
Collect money for meals and beverages.
Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
Determine special assistance needs of passengers, such as small children, the elderly, or persons with disabilities.
Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
Greet passengers boarding aircraft and direct them to assigned seats.
Heat and serve prepared foods.
Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
Inspect passenger tickets to verify information and to obtain destination information.
Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
Operate audio and video systems.
Prepare passengers and aircraft for landing, following procedures.
Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
Reassure passengers when situations, such as turbulence, are encountered.
Sell alcoholic beverages to passengers.
Take inventory of headsets, alcoholic beverages, and money collected.
Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.

Detailed Work Activities

Assist customers to ensure comfort or safety.
Assist others during emergencies.
Assist passengers during vehicle boarding.
Clean vehicles or vehicle components.
Collect fares or payment from customers.
Inspect aircraft or aircraft components.
Inspect facilities to ensure compliance with safety, quality, or service standards.
Maintain surveillance of individuals or establishments.
Monitor activities of individuals to ensure safety or compliance with rules.
Monitor availability of equipment or supplies.
Monitor patron activities to identify problems or potential problems.
Operate communications equipment or systems.
Provide first aid or rescue assistance in emergencies.
Provide transportation information to passengers or customers.
Receive information or instructions for performing work assignments.
Record operational details of travel.
Resolve issues affecting transportation operations.
Sell products or services.
Verify information or specifications.