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Concierges - 39-6012.00

O*NET-SOC Description

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

Sample of Reported Job Titles

  • Activities Concierge
  • Certified Concierge
  • Chef Concierge
  • Club Concierge
  • Conference Concierge
  • Front Desk Agent
  • Guest Service Agent
  • Hotel Concierge
  • Lobby Concierge
  • Personal Assistant

SOC Occupation Groups

Related Occupations

Tasks

  • Arrange childcare services for guests.
  • Arrange for interpreters or translators when patrons require such services.
  • Arrange for the replacement of items lost by travelers.
  • Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
  • Clean and tidy hotel lounge.
  • Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
  • Make travel arrangements for sightseeing or other tours.
  • Order flowers for guests.
  • Perform office duties on a temporary basis when needed.
  • Pick up and deliver items or run errands for guests.
  • Plan special events, parties, or meetings, which may include booking musicians or celebrities.
  • Provide business services for guests, such as sending or receiving faxes or shipping packages.
  • Provide directions to guests.
  • Provide food and beverage services to guests.
  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
  • Receive, store, or deliver luggage or mail.

Detailed Work Activities

  • Arrange delivery of goods or services.
  • Arrange services or reservations for patrons.
  • Clean facilities or work areas.
  • Deliver items.
  • Handle luggage or other possessions for patrons.
  • Order materials, supplies, or equipment.
  • Organize recreational activities or events.
  • Perform administrative or clerical tasks.
  • Provide attraction or event information to patrons.
  • Provide patrons with directions to locales or attractions.
  • Sell products or services.

Military Crosswalk Titles

  • Services (Air Force - Enlisted)
  • Services Apprentice (Air Force - Enlisted)
  • Services Craftsman (Air Force - Enlisted)
  • Services Helper (Air Force - Enlisted)
  • Services Journeyman (Air Force - Enlisted)
  • Services Superintendent (Air Force - Enlisted)
  • Unit Supply Specialist (Army - Enlisted)

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

No information available.