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Concierges - 39-6012.00

O*NET-SOC Description

Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.

Sample of Reported Job Titles

  • Activities Concierge
  • Chef Concierge
  • Chief Concierge
  • Club Concierge
  • Concierge
  • Conference Concierge
  • Guest Service Agent
  • Guest Service Supervisor
  • Hotel Concierge
  • Lobby Concierge

SOC Occupation Groups

Related Occupations

Tasks

  • Arrange childcare services for guests.
  • Arrange for interpreters or translators when patrons require such services.
  • Arrange for the replacement of items lost by travelers.
  • Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
  • Clean and tidy hotel lounge.
  • Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
  • Make travel arrangements for sightseeing or other tours.
  • Perform office duties on a temporary basis when needed.
  • Pick up and deliver items or run errands for guests.
  • Plan special events, parties, or meetings, which may include booking musicians or celebrities.
  • Provide business services for guests, such as sending or receiving faxes or shipping packages.
  • Provide directions to guests.
  • Provide food and beverage services to guests.
  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
  • Receive, store, or deliver luggage or mail.

Detailed Work Activities

  • Arrange services or reservations for patrons.
  • Clean work areas or facilities.
  • Deliver items.
  • Handle luggage or other possessions for patrons.
  • Organize recreational activities or events.
  • Perform administrative or clerical tasks.
  • Provide attraction or event information to patrons.
  • Provide patrons with directions to locales or attractions.
  • Sell products or services.

Military Crosswalk Titles

  • Services (Air Force - Enlisted)
  • Services Apprentice (Air Force - Enlisted)
  • Services Craftsman (Air Force - Enlisted)
  • Services Helper (Air Force - Enlisted)
  • Services Journeyman (Air Force - Enlisted)
  • Services Superintendent (Air Force - Enlisted)

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

No information available.