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Spa Managers - 11-9179.02

O*NET-SOC Description

Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.

Sample of Reported Job Titles

  • Massage Department Manager
  • Salon Manager
  • Spa and Guest Experience Director
  • Spa Director
  • Spa Manager

SOC Occupation Groups

Related Occupations


  • Assess employee performance and suggest ways to improve work.
  • Check spa equipment to ensure proper functioning.
  • Coordinate facility schedules to maximize usage and efficiency.
  • Develop or implement marketing strategies.
  • Develop staff service or retail goals and guide staff in goal achievement.
  • Direct facility maintenance or repair.
  • Establish spa budgets and financial goals.
  • Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
  • Inventory products and order new supplies.
  • Maintain client databases.
  • Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
  • Participate in continuing education classes to maintain current knowledge of industry.
  • Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
  • Plan or direct spa services and programs.
  • Recruit, interview, or hire employees.
  • Respond to customer inquiries or complaints.
  • Schedule guest appointments.
  • Schedule staff or supervise scheduling.
  • Sell products, services, or memberships.
  • Train staff in the use or sale of products, programs, or activities.
  • Verify staff credentials, such as educational and certification requirements.

Detailed Work Activities

  • Arrange facility schedules.
  • Assign duties or work schedules to employees.
  • Develop plans for programs or services.
  • Direct facility maintenance or repair activities.
  • Evaluate employee performance.
  • Inspect equipment to ensure proper functioning.
  • Maintain client information or service records.
  • Maintain financial or account records.
  • Maintain professional knowledge or certifications.
  • Maintain supply or equipment inventories.
  • Manage budgets for personal services operations.
  • Monitor operational quality or safety.
  • Order materials, supplies, or equipment.
  • Perform human resources activities.
  • Resolve customer complaints or problems.
  • Schedule appointments.
  • Sell products or services.
  • Supervise service workers.
  • Train service staff.
  • Verify patron or staff credentials.

Military Crosswalk Titles

  • Barber (Navy - Enlisted)
  • Special Services Officer (Navy - Commissioned or Warrant Officer)

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

No information available.