Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
- 411 Directory Assistance Operator
- Directory Assistance Operator
- Information Specialist
- Live Source Operator
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- Long Distance Operator (LD Operator)
- Telecommunications Operator
- Telephone Operator
- Toll Operator
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 5 of 10 displayed
 All 10 displayed
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5 of 16 displayed
- Calculate and quote charges for services such as long-distance connections.
- Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.
- Interrupt busy lines if an emergency warrants.
- Keep records of calls placed and received, and of related toll charges.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
All 16 displayed
- Calculate and quote charges for services such as long-distance connections.
- Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.
- Interrupt busy lines if an emergency warrants.
- Keep records of calls placed and received, and of related toll charges.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
- Observe signal lights on switchboards, and dial or press buttons to make connections.
- Offer special assistance to persons such as those who are unable to dial or who are in emergency situations.
- Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Promote company products, services, and savings plans when appropriate.
- Provide assistance for customers with special billing requests.
- Provide relay service for hearing-impaired users.
- Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information.
- Update directory information.
5 of 12 displayed
- Answer telephones to direct calls or provide information.
- Assist disabled or incapacitated individuals.
- Assist individuals with paperwork.
- Calculate costs of goods or services.
- Discuss account status or activity with customers or patrons.
All 12 displayed
- Answer telephones to direct calls or provide information.
- Assist disabled or incapacitated individuals.
- Assist individuals with paperwork.
- Calculate costs of goods or services.
- Discuss account status or activity with customers or patrons.
- Enter information into databases or software programs.
- Maintain call records.
- Operate communications equipment or systems.
- Promote products, services, or programs.
- Proofread documents, records, or other files to ensure accuracy.
- Search files, databases or reference materials to obtain needed information.
- Sort mail.
4 of 29 displayed
- Command and Control Operations (Air Force - Enlisted)
- Command and Control Operations Apprentice (Air Force - Enlisted)
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- Interior Communications Electrician (Navy - Enlisted)
- Operations Specialist (Coast Guard - Enlisted)
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All 29 displayed
- Command and Control Operations (Air Force - Enlisted)
- Command and Control Operations Apprentice (Air Force - Enlisted)
- Command and Control Operations Craftsman (Air Force - Enlisted)
- Command and Control Operations Helper (Air Force - Enlisted)
- Command and Control Operations Journeyman (Air Force - Enlisted)
- Command and Control Operations Superintendent (Air Force - Enlisted)
- Emergency Management (Air Force - Enlisted)
- Emergency Management Apprentice (Air Force - Enlisted)
- Emergency Management Craftsman (Air Force - Enlisted)
- Emergency Management Helper (Air Force - Enlisted)
- Emergency Management Journeyman (Air Force - Enlisted)
- Emergency Management Manager (Air Force - Enlisted)
- Emergency Management Superintendent (Air Force - Enlisted)
- Ground Electronics Telecommunications and Information Technology Systems Maintainer (Marine Corps - Enlisted)
- Information System Technician (Coast Guard - Enlisted)
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- Interior Communications Electrician (Navy - Enlisted)
- Operations Specialist (Coast Guard - Enlisted)
- Special Reconnaissance (Air Force - Enlisted)
- Special Reconnaissance Apprentice (Air Force - Enlisted)
- Special Reconnaissance Craftsman (Air Force - Enlisted)
- Special Reconnaissance Helper (Air Force - Enlisted)
- Special Reconnaissance Journeyman (Air Force - Enlisted)
- Special Reconnaissance Superintendent (Air Force - Enlisted)
- Tactical Air Control Party (TACP) (Air Force - Enlisted)
- Tactical Air Control Party (TACP) Apprentice (Air Force - Enlisted)
- Tactical Air Control Party (TACP) Craftsman (Air Force - Enlisted)
- Tactical Air Control Party (TACP) Helper (Air Force - Enlisted)
- Tactical Air Control Party (TACP) Journeyman (Air Force - Enlisted)
- Tactical Air Control Party (TACP) Superintendent (Air Force - Enlisted)
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No information available.
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- Directory-Assistance Operator
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License
