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Secretaries and Administrative Assistants, Except Legal, Medical, and Executive - 43-6014.00

O*NET-SOC Description

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Sample of Reported Job Titles

  • Administrative Assistant (Admin Assistant)
  • Administrative Clerk
  • Administrative Secretary (Admin Secretary)
  • Administrative Specialist (Admin Specialist)
  • Administrative Support Assistant (ASA)
  • Administrative Technician
  • Department Secretary
  • Office Assistant
  • Secretary
  • Staff Assistant

SOC Occupation Groups

43-0000 Office and Administrative Support Occupations
43-6000 Secretaries and Administrative Assistants
43-6010 Secretaries and Administrative Assistants
43-6014.00 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Related Occupations


  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Complete forms in accordance with company procedures.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Create, maintain, and enter information into databases.
  • Develop or maintain internal or external company Web sites.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Learn to operate new office technologies as they are developed and implemented.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Mail newsletters, promotional material, or other information.
  • Maintain scheduling and event calendars.
  • Make copies of correspondence or other printed material.
  • Manage projects or contribute to committee or team work.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Order and dispense supplies.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Prepare and mail checks.
  • Prepare conference or event materials, such as flyers or invitations.
  • Provide services to customers, such as order placement or account information.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Take dictation in shorthand or by machine and transcribe information.
  • Train and assist staff with computer usage.
  • Use computers for various applications, such as database management or word processing.

Detailed Work Activities

  • Answer telephones to direct calls or provide information.
  • Collect deposits, payments or fees.
  • Coordinate operational activities.
  • Develop computer or online applications.
  • Develop organizational policies or programs.
  • Discuss account status or activity with customers or patrons.
  • Distribute incoming mail.
  • Distribute materials to employees or customers.
  • Enter information into databases or software programs.
  • Execute sales or other financial transactions.
  • Greet customers, patrons, or visitors.
  • Issue documentation or identification to customers or employees.
  • Maintain current knowledge related to work activities.
  • Make travel, accommodations, or entertainment arrangements for others.
  • Manage clerical or administrative activities.
  • Operate communications equipment or systems.
  • Operate computers or computerized equipment.
  • Operate office equipment.
  • Order materials, supplies, or equipment.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Prepare employee work schedules.
  • Prepare informational or reference materials.
  • Proofread documents, records, or other files to ensure accuracy.
  • Record information from meetings or other formal proceedings.
  • Record personnel information.
  • Refer customers to appropriate personnel.
  • Report maintenance or equipment problems to appropriate personnel.
  • Route mail to correct destinations.
  • Schedule appointments.
  • Schedule operational activities.
  • Search files, databases or reference materials to obtain needed information.
  • Select resources needed to accomplish tasks.
  • Send information, materials or documentation.
  • Supervise clerical or administrative personnel.
  • Train personnel.

Military Crosswalk Titles

  • Administration (Air Force - Enlisted)
  • Administration Apprentice (Air Force - Enlisted)
  • Administration Craftsman (Air Force - Enlisted)
  • Administration Helper (Air Force - Enlisted)
  • Administration Journeyman (Air Force - Enlisted)
  • Administration Manager (Air Force - Enlisted)
  • Administration Superintendent (Air Force - Enlisted)
  • Administrative Assistant (Navy - Enlisted)
  • Administrative Specialist (Army - Enlisted)
  • Administrative Specialist (Marine Corps - Enlisted)
  • Administrative Supervisor (Navy - Enlisted)
  • Aide (Navy - Commissioned or Warrant Officer)
  • Aide-de-Camp (Air Force - Commissioned Officer only)
  • Artillery Electronics Technician (Marine Corps - Enlisted)
  • Assault Amphibious Vehicle (AAV)/Assault Combat Vehicle (ACV) Repairer/Technician (Marine Corps - Enlisted)
  • Aviation Resource Management (Air Force - Enlisted)
  • Aviation Resource Management Apprentice (Air Force - Enlisted)
  • Aviation Resource Management Craftsman (Air Force - Enlisted)
  • Aviation Resource Management Helper (Air Force - Enlisted)
  • Aviation Resource Management Journeyman (Air Force - Enlisted)
  • Aviation Resource Management Superintendent (Air Force - Enlisted)
  • Electrician (Marine Corps - Enlisted)
  • Enlisted Aide (Air Force - Enlisted)
  • Flag Lieutenant (Navy - Commissioned or Warrant Officer)
  • Heavy Ordnance Vehicle Repairer/Technician (Marine Corps - Enlisted)
  • Knowledge Management (Air Force - Enlisted)
  • Knowledge Management Apprentice (Air Force - Enlisted)
  • Knowledge Management Craftsman (Air Force - Enlisted)
  • Knowledge Management Helper (Air Force - Enlisted)
  • Knowledge Management Journeyman (Air Force - Enlisted)
  • Light Armored Vehicle (LAV) Repairer/Technician (Marine Corps - Enlisted)
  • Maintenance Management Production (Air Force - Enlisted)
  • Maintenance Management Production Craftsman (Air Force - Enlisted)
  • Maintenance Management Production Helper (Air Force - Enlisted)
  • Maintenance Management Production Journeyman (Air Force - Enlisted)
  • Maintenance Management Production, Apprentice (Air Force - Enlisted)
  • Marine Air Ground Task Force (MAGTF) Planning Specialist (Marine Corps - Enlisted)
  • Office Manager (Navy - Enlisted)
  • Personnel Specialist (Navy - Enlisted)
  • Public Affairs Specialist (Coast Guard - Enlisted)
  • Religious Program Specialist (Navy - Enlisted)
  • Small Arms Repairer/Technician (Marine Corps - Enlisted)
  • Submarine Administrative Assistant (Navy - Enlisted)
  • Submarine Administrative Manager (Navy - Enlisted)
  • Submarine Administrative Office Supervisor (Navy - Enlisted)
  • Towed Artillery Systems Technician (Marine Corps - Enlisted)
  • Unit Supply Specialist (Army - Enlisted)
  • Yeoman (Coast Guard - Enlisted)
  • Yeoman (Navy - Enlisted)
  • Yeoman (Submarine) (Navy - Enlisted)

Apprenticeship Crosswalk Titles

  • Administrative Assistant (Police)
  • Script Supervisor

DOT Crosswalk Titles

  • Membership Secretary
  • School Secretary
  • Script Supervisor
  • Secretary
  • Social Secretary
  • Trust Operations Assistant